Delivery policy

When will I receive my order?

We aim to deliver all orders within 2 days of receipt of payment (excluding public holiday). Delivery times may vary depending on your location and any unforeseen circumstances. We will do our best to keep you informed of any delays.

 

Can I order Fear of Golf outside of Malaysia?

We currently ship within Malaysia only. If you reside outside Malaysia and would like to place an order, please contact us for more information.

 

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order and get real-time updates on the delivery status.

 

Got free shipping?

Unfortunately, we charge RM10 shipping charges for orders across Malaysia.

We have chosen not to offer it at this point of time in order to keep our prices as low as possible. By charging shipping fees separately, we're able to offer more competitive prices on our products.

We do occasionally offer free shipping promotions to our customers, so be sure to keep an eye out for those! In the meantime, we strive to keep our shipping fees as low as possible while still ensuring that your order arrives quickly and safely.

 

Delivery status shows ‘delivered’, but I still do not receive my product yet.

Please ensure that your delivery address is correct and up to date. We cannot be held responsible for any delays or additional fees that result from incorrect delivery information.

 

What should I do if I purchased the wrong size?

If you are not satisfied with your order, you may return it within 14 days of receipt for an exchange. Please see our exchange policy for more information on how to initiate a return.

 

Still have question?

If you have any questions or concerns about our delivery policy, please contact us at fearofgolf@gmail.com.

 

What should I do if I received a faulty product?

In the event your product gets damaged or lost during shipping, please contact us for damage replacement assistance.